

WELCOME TEAM-MATE!
Firstly we would like to thank you for your interest in being part of Independence Australia and introduce you to the team and first resources.

The team
As part of the Digital Innovation Team we care about or colleagues and building an honest and truly bond among all team members, so please let us introduce ourselves to you:
Jen Scott
Head of Digital
Steven Rothberg
Head of Technology
Juanita Alvarez
Assistant Manager (Digital)
Danielle Messih
Senior Project Coordinator
Rodrigo Ayerbe
Associate Digital Producer
Nisal Silva
Associate Digital Producer
Ali El Romeh
Software Engineer

Digital Accessibility
Digital accessibility is about removing barriers and ensuring all of our digital content (websites, mobile applications and documents) is available and accessible for all users, regardless of their ability.
Digital Accessibility & Customer First Mindset
Why Accessibility Matters
Web Content Accessibility Guidelines (WCAG) Overview

Customer-first Mindset
Having a comprehensive understanding of our customers is key to achieving core business goals.
What is Customer Centricity?
You are not the customer
Jeff Bezos – Customer Obsession
Why design thinking matters | TEDxMelbourne
