The team

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Digital Innovation Team Mission Statement

To deliver a consumer-centric, digital accessibility first approach, that engages and empowers our consumers through their preferred channels and mediums with excellence in everything we do.​

this is us

Jen Scott

Head of Digital​

[email protected]

Steven Rothberg

Head of Technology​

[email protected]

Juanita Alvarez 

Assistant Manager (Digital)​​

[email protected]

Danielle Messih

Senior Project Coordinator ​

[email protected]

Rodrigo Ayerbe

Associate Digital Producer​

[email protected]

Nisal Silva 

Associate Digital Producer​

[email protected]

Ali El Romeh 

Software Engineer​

[email protected]

Team Goals

What we are working towards ​

Create an Agile mindset in the organisation to encourage transparency and collaboration across multiple departments

Implement an Accessibility & Customer-First Mindset throughout the organisation​

Develop and work towards improving stakeholder engagement throughout the organisation​

Develop and work towards Implement Processes to support the Digital Roadmap and overall business objectives​.

Use Innovation to Improve User Experience & Customer Experience.

Digital Innovation Team Working Agreements​

Have fun!

Praise & celebrate wins & achievements​

Ask for what you need. Offer what you can​

Share information and ideas

Challenge each other​

Support each other “when the going gets tough”​

Listen to each other. Ensure everyone is heard​

Understand everyone’s strengths and weaknesses to support each other​

Don’t be afraid to speak up​

Do work you’re proud of​

Tools we are using

Confluence: 

Secure and reliable way for teams to create dynamic pages to capture and collaborate on projects.​

Jira:

Team management tool to aid in the testing, planning and management of projects.​

Monday.com:

Collaborative, team management tool that allows for project and timeline tracking.​

SharePoint: 

Internal portal that acts as a communication and knowledge channel between the different areas of the organisation.​​

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team work makes the dream work

We keep the best of us with Daily Stand-Ups and a shared Spotify playlist to rock our day!

Daily Stand-Up

15-minute catch-up sessions in the morning to understand what everyone is working on and to highlight any blockers.

Consists of 3 questions:​

  • What have you been working on/completed since our last catch up?​
  • What are you working on today?​
  • Do you have any impediments/blockers?​

Team Spotify Playlist

Feel free to add your tunes and share the rhythm!